The AI Operations
Playbook
The definitive guide to building AI-powered operational infrastructure from scratch. Not theory — frameworks extracted from real deployments that generated millions in revenue.
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What's inside
Six chapters of actionable frameworks — the exact systems we use to build AI-powered operations.
The Operations-First Framework
Why strategy without infrastructure is just a wish list. How to audit your operations gap.
Dispatch Automation Architecture
The technical blueprint for AI-powered dispatch — routing, scheduling, escalation, and monitoring.
Building AI Agents That Execute
From prompt engineering to production deployment. Real agent architectures for real operations.
Scaling Teams Across Borders
The playbook for building high-performing remote teams across timezones, cultures, and regulatory environments.
Revenue Operations Engineering
How to build revenue systems — not funnels. From lead to close to retention, engineered like infrastructure.
The 18-Month Roadmap
A step-by-step timeline for going from zero to scaled operations, based on real deployments.
Built for builders
This playbook is for founders, operations leaders, and engineers who are done reading about AI and ready to deploy it.
Founders
Who want to build ops infrastructure, not just hire more people
Ops Leaders
Who need to scale their team without proportionally scaling headcount
Engineers
Who want to deploy AI agents in real operational environments