Thoughts on operations, AI, and building things that work

We write about what we know — building operational infrastructure that scales.

Operations·6 min

Why Operations Eat Strategy for Breakfast

Every company has a strategy. Most fail at execution. The gap between ambition and results is almost always an infrastructure problem.

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AI Operations·8 min

AI Agents in Dispatch: Beyond the Hype

What AI-powered dispatch actually looks like in production — not the demo, not the pitch deck, but the real thing.

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Strategy·7 min

Building Cross-Border Operations That Scale

The hidden complexities of running operations across timezones, cultures, and regulatory environments — and how to solve them.

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